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SHIPPING POLICY

Please provide postage details in order for us to provide a delivery fee.
For stock items upon receipt of your payment we will process your order and aim to dispatch within 2 days.

Personalised items will have an estimated delivery date included with the quote prior to ordering.

If you have any questions about your order, please contact us at ruth.keefe@hotmail.com.

RETURN POLICY

You have 7 calendar days to return an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Personalised items can only be returned if it is damaged or faulty.

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You will be responsible for paying for your own shipping costs for returning your item.

REFUNDS

When we receive your returned item we will notify you that we have received it and, after inspecting it, we will advise you on the status of your refund.

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Once approved, we will initiate a refund to your credit card (or original method of payment). 

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Shipping costs are non-­refundable.

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You will receive the credit within the period stipulated in your card issuer's policies.

GDPR

Please note that in line with GDPR legislation, once a purchase is completed we do not retain any of your personal details.

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